Privacy Notice

version 2026-09-20

1. About this notice

This notice explains how thegig.live (the "Service") uses personal data. "We" and "us" mean thegig.live, which runs the Service. It applies to everyone who uses the Service: performers, members of their teams, and fans who send song requests.

We may update this notice. When we do, the date at the top of the page changes. If a change matters a lot, we will tell you in the Service.

2. What we collect

When you sign in. If you sign in with Google, we receive your Google account identifier, your email address and your name. If you sign in with an email code, we receive your email address. We do not receive your password.

If you are a performer. You may add a display name, a short description of what you play, your home town and your time zone. You choose a Name, which is public. You add gigs (name, place, date and time), a song list, and the songs open for requests at each gig. If you invite team members, we keep the invitation and who joined.

If you are a fan. When you send a song request, we keep the request: the song, your note, the time, and its outcome. The performer sees your name and your note. We keep a list of your requests so you can see them.

Records of your agreement. We keep a record of which version of each terms document you accepted, and when.

Technical data. Like most web services, our servers keep technical records, such as your IP address, the time and the address of the pages you use. We use them to keep the Service secure and to fix problems. We record when we send an email and whether it worked, without the code and without the full address.

Actions by our team. When our team acts on a Name, for example to revoke it, we keep a record of the action and the reason.

3. Why we use it

We use personal data to:

• run the Service, so that performers can take requests and fans can send them;
• sign you in and keep your account secure;
• show a performer's public Page;
• prevent misuse, such as spam or floods of requests;
• follow the law and enforce our terms; and
• talk to you about the Service, for example to send a sign-in code.

We do not use personal data for advertising, and we do not sell it.

4. What is public

Your Name and your Page are public. A performer's Page can show their display name, description, home town and upcoming gigs. A fan's name and requests are shown to the performer and their team at that gig, and not on the public Page.

5. Who we share it with

We share personal data only when we need to:

• With performers. A fan's name, song choice and note go to the performer they ask.
• With services that help us run the Service. For example a sign-in provider (Google), email delivery and hosting. They may use the data only to provide their service to us.
• When the law requires it, or to protect people, the Service or our rights.
• If our business changes, for example if another business takes over the Service. We will tell you.

When you use the Service, your browser also contacts some services directly. Google loads the sign-in button and the text fonts. Those requests can include your IP address. Their own privacy notices apply.

Links to other websites, such as a page with lyrics, take you to services we do not control.

6. Cookies

We use a small number of cookies. They are needed for the Service to work, so we do not ask for a choice.

• One keeps you signed in as a fan or performer.
• One confirms it is really you before actions that need extra care, in the performer area.
• One remembers which Name you are working on if you help run more than one.

We do not use cookies for advertising or tracking.

7. How long we keep it

• Your account. We keep your account data while your account is open.
• Requests. We keep requests so that performers can see what people asked for at past gigs.
• Sign-in codes. A code works for 10 minutes. We keep only a scrambled form of it.
• Email records. We keep a short recent list of send records.
• After deletion. When your account is deleted, we remove your personal data. We keep only what we must, such as the reserved Name, the record of the terms you accepted, and records our team needs for safety or to follow the law. Backups are removed on a regular schedule.

8. Your choices and rights

You can ask us to:

• tell you what personal data we hold about you;
• correct it;
• delete it; or
• give you a copy of it.

You can change your profile in the Service at any time. You may also have other rights under the law where you live, for example to object to some uses of your data. We respect them. To use a right, contact us. We may need to check that you are the person the data is about.

9. Keeping data safe

We use reasonable measures to protect personal data. For example, sign-in codes and invitation links are stored in a scrambled form, and sign-in cookies are hidden from page scripts. No service is completely safe. If we find a problem that puts your data at risk, we will tell the people affected and follow the law.

10. Where data is processed

The Service is used around the world. Your data may be processed in countries other than the one where you live. We take steps so that it stays protected.

11. Children

The Service is not meant for young children. You must be old enough to make a binding agreement where you live, or have a parent or guardian agree for you, as the Common Terms explain. If you think a child has given us personal data without permission, contact us and we will delete it.

12. Contact

You can contact us through the contact details on thegig.live.